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Request a payout

Request a mortgage payout statement (for existing borrowers)

To request a mortgage payout statement, please fill out the statement request form to the right. All statement request dates should be no less than five business days in the future and no more than fifteen calendar dates in the future. If your request falls outside these parameters it will be returned.

The statement request form includes all of the information required by the issuer to process your request. In order to avoid delays in the processing of your statement request, please ensure all fields are completed.

Once your request is processed, statements will be faxed to you at the fax number on your letterhead. Completed statements will be issued to you five business days after your request is received.

Additional information for third parties:

For statement requests made by a third party (other than a lawyer or notary) acting on behalf of an individual mortgagor, the mortgagor consent must be completed and signed by ALL registered mortgagors.

Additional information for lawyers or notaries:

To avoid processing delays we ask all lawyers or notaries to complete the statement request form located on your right. Lawyers or notaries may use their own form (but it should include the same information needed for our statement request form.)

In addition, all lawyers or notaries must provide an official declaration on your law firm letterhead confirming the following:

  • you have obtained the consent of your named client(s) to the request a statement from the issuer on their behalf
  • you have submitted a request and included all necessary information for the request

Payout request form

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MM slash DD slash YYYY
Purpose of payout?*
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